Hometown: Buffalo, NY
Education: High School.
Certification: ASE Certified Service Consultant.
Worked at Hawthorne Auto since: March 2, 1987
In the automotive industry since: 1973
Favorite car: 4WD Dodge Truck
Most challenging part of the job: Trying to keep both
technicians and customers happy.
Advice to customers: Change the oil and filter every 3000
miles. Do routine scheduled maintenance. Read your owners manual.